Just Getting Started? Here are Some Helpful Tips for Classes:
Q. I’ve never done Yoga, Barre, or Reformer Pilates. Do I need to begin with a “Basics” class?
A. We offer all-level classes for Yoga, Barre, and Jump + Sculpt Reformer Pilates, suitable for everyone. If you’ve never used a Pilates Reformer machine, please inform us prior to your first class. Your instructor will provide a quick tutorial on spring changes and other essentials. Please arrive 15 minutes before the start of class if you are new to Reformer Pilates.
Q. I have pre-existing injuries. Can I do Yoga, Barre, and Reformer Pilates?
A. More than likely, yes. Please email us in advance to discuss your injuries, and always inform your instructor about any pre-existing conditions or surgeries.
Q. I am pregnant. Can I still participate in a class?
A. Pregnant women must contact the studio via email or phone to schedule a consult before enrolling in classes to determine suitability. A physician's clearance is required. Pregnancy is not the appropriate time to start a new exercise routine. Unfortunately, we do not offer prenatal classes at this time.
Q. What should I bring to class?
A. Please bring water with a secure top. Open-top cups are not allowed in the studio. Wear comfortable clothing - capris or leggings recommended for all classes. Avoid lotions or creams on your hands and feet as they can cause slipping. Shoes are not allowed in the studio; cubby spaces are provided in the waiting area for storing your shoes and belongings. We also have bottled water available for purchase.
Q. What props are provided for classes?
A. We provide all necessary props for all classes. Mats are available on a first-come, first-serve basis. We recommend bringing your own mat if you have one.
Q. What is your class etiquette?
A. Please arrive on time. The studio door opens 15 minutes before class, allowing everyone to put away belongings, gather props, and check in. Please stay until the end of your class. Stretching is crucial, and in yoga, please do not leave during Svasana, the final resting pose. If you must leave early, inform the teacher in advance. Clean any props used during class with the provided cleaner and return them to their place.
Q. What is your cancellation policy?
A. Cancel at least 12 hours before a reserved class to avoid losing the class credit and allows waitlisted members to join. No-show and late cancellation fees are $20.
Q. What is your waitlist policy?
A. If you are added to a class from the waitlist, you will be notified by text message. Confirm your reservation within 60 minutes or your spot will be given to the next waitlister.
Q. I’m running late. Can I still come to class?
A. The studio doors lock at the start of class for security. Students will not be allowed in more than 5 minutes after the class starts. Arriving late disrupts the teacher and other students.
Q. Are cellphones allowed in the studio?
A. Cellphones are not allowed in the studio space. Please silence your phone and store it with your belongings to ensure a distraction-free environment.
Q. What is your return policy?
A. All sales for classes and memberships are final. Retail purchases can be exchanged or credited to your account.
Q. Tell me about your memberships and class packages.
A. Please visit our pricing page HERE for detailed information on memberships and class packages.
Q. Tell me more about Reformer Pilates.
A. Our Reformer Pilates sessions have an eight-person capacity, providing extra attention from the instructor. These dynamic, contemporary sessions incorporate various weights and standard Pilates practices, making them fun and highly effective.
Q. Something came up and I can’t make a class. What is your no-show policy?
A. Cancel reservations at least 12 hours before class to avoid a $20 late cancellation fee. No-shows and late cancellations for Yoga, Barre, and Reformer Pilates will be charged $20. If you have an emergency, please email, in-app message, or text us.
Q. Are grippy socks required for classes?
A. Grippy socks are mandatory for all Reformer Pilates sessions and are available for purchase in the studio.
Q. Do you have showers?
A. No, we do not have showers.
Q. How do I sign up for classes?
A. Use the Momence app for purchases and class reservations. Reservations are required; last-minute walk-ins are not accepted. Download the Momence app HERE or use our website schedule page HERE.
Q. What about parking?
A. We have ample storefront and additional parking easily accessible to the studio.